Welcome to BC Harrop Photography LLC, Realtor Resources and FAQ Page

 The standard turnaround time for photos is the day after the shoot. We understand the fast-paced nature of the real estate market and strive to deliver high-quality, edited photos as quickly as possible. For video and 3D products, the average turn around is two days.  

 You will receive an email with a private Google Drive link to download your photos. The photos are provided in high-resolution for print and web-optimized sizes for MLS listings and social media. For additional support, a Google Drive help document is available above. 

 Yes, we offer a full suite of services, including:

• Traditional Video Walkthrough. See dedicated page for info.
• 3D Matterport Tours: Immersive, interactive 3D tours that allow potential buyers to walk through a property virtually. Zillow 3D tours are also available. 
• Drone Photography & Videography: High-quality aerial shots that showcase the property's size, location, and surrounding area. Our pilots are FAA-certified.
• Floor Plans: Detailed 2D and 3D floor plans to help buyers visualize the layout of the home.

We've created a comprehensive checklist to help you and your clients prepare the property for the shoot. See the above PDF document. Key steps include:

• Decluttering: Remove personal items, small appliances, and unnecessary furniture to create a clean, spacious look.
• Cleaning: Ensure all surfaces, floors, and windows are clean.
• Lighting: Open all blinds and turn on all lights (including lamps) to ensure proper lighting.
• Curb Appeal: Tidy up the yard, mow the lawn, and remove any trash cans or visible hoses.

 We monitor the weather closely. If the forecast calls for rain or other inclement weather, we will work with you to reschedule the shoot at no additional cost. We want to ensure we capture the property in the best possible light. 

 We recommend booking as soon as the property is ready to be listed or / listing agreement is signed. For standard photo shoots in the Charlottesville area, we can often accommodate bookings within a few days. For more complex shoots (e.g., 3D and video), we recommend booking at least one week in advance.
Note: During the busiest spring and fall seasons, please schedule at least two weeks in advance to ensure availability. 

Yes, twilight photography is a popular add-on that creates a warm, inviting feel. We schedule these shoots around sunset to capture the stunning lighting and ambiance. 

 We understand that things can change. We kindly request that you provide at least 24 hours' notice for any cancellations or rescheduling. Cancellations made with less than 24 hours' notice may incur a cancellation fee.